Política de privacidad

Última actualización: 25 de marzo de 2026

EdgeVend opera esta tienda y este sitio web, incluidos todos los contenidos, funciones, herramientas, productos y servicios relacionados, con el fin de ofrecerle, como cliente, una experiencia de compra seleccionada (los “Servicios”). EdgeVend funciona con Shopify, lo que nos permite prestarle los Servicios. Esta Política de privacidad describe cómo recopilamos, utilizamos y divulgamos sus datos personales cuando visita o utiliza los Servicios, cuando realiza una compra u otra transacción mediante los Servicios o cuando se comunica de otro modo con nosotros. En caso de conflicto entre nuestros Términos de servicio y esta Política de privacidad, prevalecerá esta Política de privacidad en lo relativo a la recopilación, el tratamiento y la divulgación de sus datos personales.

Le rogamos que lea atentamente esta Política de privacidad. Al utilizar y acceder a cualquiera de los Servicios, usted reconoce que ha leído esta Política de privacidad y comprende la recopilación, el uso y la divulgación de su información tal y como se describen en ella.

Datos personales que recopilamos o tratamos

When we use the term "personal information," we are referring para information that identifies o can reasonably be linked para you o another person. Personal information does not include information that is collected anonymously o that has been de-identified, so that it cannot identify o be reasonably linked para you. We may collect o process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact con the Services, where you live, y as permitted o required by applicable law:

• Contacto details including your name, address, billing address, shipping address, phone number, y email address.
• Financial information including credit card, debit card, y financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation y other payment details.
• Account information including your username, password, security questions, preferences y settings.
• Transaction information including the items you view, put in your cart, add para your wishlist, o purchase, return, exchange o cancel y your past transactions.
• Communications con us including the information you include in communications con us, for example, when sending a cliente support inquiry.
• Device information including information about your device, browser, o network connection, your IP address, y other unique identifiers.
• Usage information including information regarding your interaction con the Services, including how y when you interact con o navigate the Services.

Fuentes de los datos personales

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit o use the Services, communicate con us, o otherwise provide us con your personal information;
• Automatically through the Services including from your device when you use our products o services o visit our websites, y through the use of cookies y similar technologies;
• From our service providers including when we engage them para enable certain technology y when they collect o process your personal information on our behalf;
• From our partners o other third parties.

How We Utilizar Your Personal Information

Depending on how you interact con us o which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, y Improve the Services. We use your personal information para provide you con the Services, including para perform our contrato con you, para process your payments, para fulfill your orders, para remember your preferences y items you are interested in, para send notifications para you related para your account, para process purchases, returns, exchanges o other transactions, para create, maintain y otherwise manage your account, para arrange for shipping, para facilitate any returns y exchanges, para enable you para post reviews, y para create a customized shopping experience for you, such as recommending products related para your purchases. This may include using your personal information para better tailor y improve the Services.
• Marketing y Advertising. We use your personal information for marketing y promotional purposes, such as para send marketing, advertising y promotional communications by email, text message o postal mail, y para show you online advertisements for products o services on the Services o other websites, including en función de items you previously have purchased o added para your cart y other activity on the Services.
• Security y Fraud Prevention. We use your personal information para authenticate your account, para provide a secure payment y shopping experience, detect, investigate o take action regarding possible fraudulent, illegal, unsafe, o malicious activity, protect public safety, y para secure our services. Si you choose para use the Services y register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password o other access details con anyone else.
• Communicating con You. We use your personal information para provide you con cliente support, para be responsive para you, para provide effective services para you y para maintain our business relationship con you.
• Legal Reasons. We use your personal information para comply con applicable law o respond para valid legal process, including solicitudes from law enforcement o government agencies, para investigate o participate in civil discovery, potential o actual litigation, o other adversarial legal proceedings, y para enforce o investigate potential violations of our terms o policies.

Cómo divulgamos los datos personales

In certain circumstances, we may disclose your personal information para third parties for legitimate purposes subject para this Política de privacidad. Such circumstances may include:

• With Shopify, vendors y other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, cliente support, cloud storage, fulfillment y shipping).
• With business y marketing partners para provide marketing services y advertise para you. Para example, we use Shopify para support personalized advertising con third-party services en función de your online activity con different merchants y websites. Our business y marketing partners will use your information in accordance con their own privacy notices. Depending on where you reside, you may have a right para direct us not para share information about you para show you targeted advertisements y marketing en función de your online activity con different merchants y websites. .
• When you direct, solicitud us o otherwise consent para our disclosure of certain information para third parties, such as para ship you products o through your use of social media widgets o login integrations.
• With our affiliates o otherwise within our corporate group.
• In connection con a business transaction such as a merger o bankruptcy, para comply con any applicable legal obligations (including para respond para subpoenas, search warrants y similar solicitudes), para enforce any applicable terms of service o policies, y para protect o defend the Services, our rights, y the rights of our users o others.

Relationship con Shopify

The Services are hosted by Shopify, which collects y processes personal information about your access para y use of the Services in order para provide y improve the Services for you. Information you submit para the Services will be transmitted para y shared con Shopify as well as third parties that may be located in countries other than where you reside, in order para provide y improve the Services for you. In addition, para help protect, grow, y improve our business, we use certain Shopify enhanced features that incorporate data y information obtained from your interactions con our Store, along con other merchants y con Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions con our store, along con other merchants, y con Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding para your solicitudes para exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information y any rights you may have, you can visit the Shopify Consumer Política de privacidad . Depending on where you live, you may exercise certain rights con respect para your personal information here Shopify Privacy Portal Link.

Third Party Websites y Links

The Services may provide links para websites o other online platforms operated by third parties. Si you follow links para sites not affiliated o controlled by us, you should review their privacy y security policies y other terms y conditions. We do not guarantee y are not responsible for the privacy o security of such sites, including the accuracy, completeness, o reliability of information found on these sites. Information you provide on public o semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as para its use by us o by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms o of their owners o operators, except as disclosed on the Services.

Datos de menores

The Services are not intended para be used by children, y we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. Si you are the parent o guardian of a child who has provided us con their personal information, you may contact us using the contact details set out below para solicitud that it be deleted.As of the Effective Date of this Política de privacidad, we do not have actual knowledge that we "share" o "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security y Retention of Your Information

Please be aware that no security measures are perfect o impenetrable, y we cannot guarantee "perfect security." In addition, any information you send para us may not be secure while in transit. We recommend that you do not use unsecure channels para communicate sensitive o confidential information para us.

How long we retain your personal information depends on different factors, such as whether we need the information para maintain your account, para provide you con Services, comply con legal obligations, resolve disputes o enforce other applicable contratos y policies.

Your Rights y Choices

Depending on where you live, you may have some o all of the rights listed below in relation para your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your solicitud as permitted by law.

• Right para Access / Know. You may have a right para solicitud access para personal information that we hold about you.
• Right para Delete. You may have a right para solicitud that we delete personal information we maintain about you.
• Right para Correct. You may have a right para solicitud that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right para receive a copy of the personal information we hold about you y para solicitud that we transfer it para a third party, in certain circumstances y con certain exceptions.
• Managing Communication Preferences. We may send you promotional emails, y you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails para you. Si you opt out, we may still send you non-promotional emails, such as those about your account o orders that you have made.

You may exercise any of these rights where indicated on the Services o by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information y any rights you may have, including rights related para data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need para verify your identity before we can process your solicitudes, as permitted o required under applicable law. In accordance con applicable laws, you may designate an authorized agent para make solicitudes on your behalf para exercise your rights. Before accepting such a solicitud from an agent, we will require that the agent provide proof you have authorized them para act on your behalf, y we may need you para verify your identity directly con us. We will respond para your solicitud in a timely manner as required under applicable law.

Reclamaciones

Si you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right para appeal our decision by contacting us using the contact details set out below, o lodge your complaint con your local data protection authority. Para the EEA, you can find a list of the responsible data protection supervisory authorities here.

Transferencias internacionales

Please note that we may transfer, store y process your personal information outside the country you live in.

Si we transfer your personal information out of the European Economic Area o the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, o any equivalent contratos issued by the relevant competent authority of the UK, as relevant, unless the data transfer is para a country that has been determined para provide an adequate level of protection.

Changes para This Política de privacidad

We may update this Política de privacidad from time para time, including para reflect changes para our practices o for other operational, legal, o regulatory reasons. We will post the revised Política de privacidad on this website, update the "Last updated" date y provide notice as required by applicable law.

Contacto

Should you have any questions about our privacy practices o this Política de privacidad, o if you would like para exercise any of the rights available para you, please call o email us at info@edge-vend.com o contact us at Lilienstraße 11, Hamburg, 20095, DE Para the purpose of applicable data protection laws, we are the data controller of your personal information.