Politique de confidentialité

Dernière mise à jour : 25 mars 2026

EdgeVend exploite cette boutique et ce site web, y compris l’ensemble des informations, contenus, fonctionnalités, outils, produits et services associés, afin de vous fournir, en tant que client, une expérience d’achat sélectionnée (les « Services »). EdgeVend fonctionne avec Shopify, ce qui nous permet de vous fournir les Services. La présente Politique de confidentialité décrit la manière dont nous collectons, utilisons et divulguons vos données personnelles lorsque vous visitez ou utilisez les Services, lorsque vous effectuez un achat ou une autre transaction au moyen des Services, ou lorsque vous communiquez autrement avec nous. En cas de contradiction entre nos Conditions de service et la présente Politique de confidentialité, cette dernière prévaut pour la collecte, le traitement et la divulgation de vos données personnelles.

Veuillez lire attentivement la présente Politique de confidentialité. En utilisant et en accédant à l’un quelconque des Services, vous reconnaissez avoir lu la présente Politique de confidentialité et comprendre la collecte, l’utilisation et la divulgation de vos informations telles qu’elles y sont décrites.

Données personnelles que nous collectons ou traitons

When we use the term "personal information," we are referring pour information that identifies ou can reasonably be linked pour you ou another person. Personal information does not include information that is collected anonymously ou that has been de-identified, so that it cannot identify ou be reasonably linked pour you. We may collect ou process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact avec the Services, where you live, et as permitted ou required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, et email address.
• Financial information including credit card, debit card, et financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation et other payment details.
• Account information including your username, password, security questions, preferences et settings.
• Transaction information including the items you view, put in your cart, add pour your wishlist, ou purchase, return, exchange ou cancel et your past transactions.
• Communications avec us including the information you include in communications avec us, for example, when sending a client support inquiry.
• Device information including information about your device, browser, ou network connection, your IP address, et other unique identifiers.
• Usage information including information regarding your interaction avec the Services, including how et when you interact avec ou navigate the Services.

Sources des données personnelles

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit ou use the Services, communicate avec us, ou otherwise provide us avec your personal information;
• Automatically through the Services including from your device when you use our products ou services ou visit our websites, et through the use of cookies et similar technologies;
• From our service providers including when we engage them pour enable certain technology et when they collect ou process your personal information on our behalf;
• From our partners ou other third parties.

How We Utiliser Your Personal Information

Depending on how you interact avec us ou which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, et Improve the Services. We use your personal information pour provide you avec the Services, including pour perform our contrat avec you, pour process your payments, pour fulfill your orders, pour remember your preferences et items you are interested in, pour send notifications pour you related pour your account, pour process purchases, returns, exchanges ou other transactions, pour create, maintain et otherwise manage your account, pour arrange for shipping, pour facilitate any returns et exchanges, pour enable you pour post reviews, et pour create a customized shopping experience for you, such as recommending products related pour your purchases. This may include using your personal information pour better tailor et improve the Services.
• Marketing et Advertising. We use your personal information for marketing et promotional purposes, such as pour send marketing, advertising et promotional communications by email, text message ou postal mail, et pour show you online advertisements for products ou services on the Services ou other websites, including en fonction de items you previously have purchased ou added pour your cart et other activity on the Services.
• Security et Fraud Prevention. We use your personal information pour authenticate your account, pour provide a secure payment et shopping experience, detect, investigate ou take action regarding possible fraudulent, illegal, unsafe, ou malicious activity, protect public safety, et pour secure our services. Si you choose pour use the Services et register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password ou other access details avec anyone else.
• Communicating avec You. We use your personal information pour provide you avec client support, pour be responsive pour you, pour provide effective services pour you et pour maintain our business relationship avec you.
• Legal Reasons. We use your personal information pour comply avec applicable law ou respond pour valid legal process, including demandes from law enforcement ou government agencies, pour investigate ou participate in civil discovery, potential ou actual litigation, ou other adversarial legal proceedings, et pour enforce ou investigate potential violations of our terms ou policies.

Comment nous divulguons les données personnelles

In certain circumstances, we may disclose your personal information pour third parties for legitimate purposes subject pour this Politique de confidentialité. Such circumstances may include:

• With Shopify, vendors et other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, client support, cloud storage, fulfillment et shipping).
• With business et marketing partners pour provide marketing services et advertise pour you. Pour example, we use Shopify pour support personalized advertising avec third-party services en fonction de your online activity avec different merchants et websites. Our business et marketing partners will use your information in accordance avec their own privacy notices. Depending on where you reside, you may have a right pour direct us not pour share information about you pour show you targeted advertisements et marketing en fonction de your online activity avec different merchants et websites. .
• When you direct, demande us ou otherwise consent pour our disclosure of certain information pour third parties, such as pour ship you products ou through your use of social media widgets ou login integrations.
• With our affiliates ou otherwise within our corporate group.
• In connection avec a business transaction such as a merger ou bankruptcy, pour comply avec any applicable legal obligations (including pour respond pour subpoenas, search warrants et similar demandes), pour enforce any applicable terms of service ou policies, et pour protect ou defend the Services, our rights, et the rights of our users ou others.

Relationship avec Shopify

The Services are hosted by Shopify, which collects et processes personal information about your access pour et use of the Services in order pour provide et improve the Services for you. Information you submit pour the Services will be transmitted pour et shared avec Shopify as well as third parties that may be located in countries other than where you reside, in order pour provide et improve the Services for you. In addition, pour help protect, grow, et improve our business, we use certain Shopify enhanced features that incorporate data et information obtained from your interactions avec our Store, along avec other merchants et avec Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions avec our store, along avec other merchants, et avec Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding pour your demandes pour exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information et any rights you may have, you can visit the Shopify Consumer Politique de confidentialité . Depending on where you live, you may exercise certain rights avec respect pour your personal information here Shopify Privacy Portal Link.

Third Party Websites et Links

The Services may provide links pour websites ou other online platforms operated by third parties. Si you follow links pour sites not affiliated ou controlled by us, you should review their privacy et security policies et other terms et conditions. We do not guarantee et are not responsible for the privacy ou security of such sites, including the accuracy, completeness, ou reliability of information found on these sites. Information you provide on public ou semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as pour its use by us ou by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms ou of their owners ou operators, except as disclosed on the Services.

Données des mineurs

The Services are not intended pour be used by children, et we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. Si you are the parent ou guardian of a child who has provided us avec their personal information, you may contact us using the contact details set out below pour demande that it be deleted.As of the Effective Date of this Politique de confidentialité, we do not have actual knowledge that we "share" ou "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security et Retention of Your Information

Please be aware that no security measures are perfect ou impenetrable, et we cannot guarantee "perfect security." In addition, any information you send pour us may not be secure while in transit. We recommend that you do not use unsecure channels pour communicate sensitive ou confidential information pour us.

How long we retain your personal information depends on different factors, such as whether we need the information pour maintain your account, pour provide you avec Services, comply avec legal obligations, resolve disputes ou enforce other applicable contrats et policies.

Your Rights et Choices

Depending on where you live, you may have some ou all of the rights listed below in relation pour your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your demande as permitted by law.

• Right pour Access / Know. You may have a right pour demande access pour personal information that we hold about you.
• Right pour Delete. You may have a right pour demande that we delete personal information we maintain about you.
• Right pour Correct. You may have a right pour demande that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right pour receive a copy of the personal information we hold about you et pour demande that we transfer it pour a third party, in certain circumstances et avec certain exceptions.
• Managing Communication Preferences. We may send you promotional emails, et you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails pour you. Si you opt out, we may still send you non-promotional emails, such as those about your account ou orders that you have made.

You may exercise any of these rights where indicated on the Services ou by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information et any rights you may have, including rights related pour data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need pour verify your identity before we can process your demandes, as permitted ou required under applicable law. In accordance avec applicable laws, you may designate an authorized agent pour make demandes on your behalf pour exercise your rights. Before accepting such a demande from an agent, we will require that the agent provide proof you have authorized them pour act on your behalf, et we may need you pour verify your identity directly avec us. We will respond pour your demande in a timely manner as required under applicable law.

Réclamations

Si you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right pour appeal our decision by contacting us using the contact details set out below, ou lodge your complaint avec your local data protection authority. Pour the EEA, you can find a list of the responsible data protection supervisory authorities here.

Transferts internationaux

Please note that we may transfer, store et process your personal information outside the country you live in.

Si we transfer your personal information out of the European Economic Area ou the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, ou any equivalent contrats issued by the relevant competent authority of the UK, as relevant, unless the data transfer is pour a country that has been determined pour provide an adequate level of protection.

Changes pour This Politique de confidentialité

We may update this Politique de confidentialité from time pour time, including pour reflect changes pour our practices ou for other operational, legal, ou regulatory reasons. We will post the revised Politique de confidentialité on this website, update the "Last updated" date et provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices ou this Politique de confidentialité, ou if you would like pour exercise any of the rights available pour you, please call ou email us at info@edge-vend.com ou contact us at Lilienstraße 11, Hamburg, 20095, DE Pour the purpose of applicable data protection laws, we are the data controller of your personal information.